Frequently Asked Questions

K9 Design Grooming Salon has put together our Frequently Asked Questions for our customers’ convenience. If you don’t find what you are looking for, let us know!

Appointment & Scheduling FAQs

Do I Need to Make an Appointment?

Yes, all services other than walk in services require an appointment. To make an appointment, we offer online booking or you can call us or send us an email.

We have walk-in hygiene care services available without an appointment (see our walk-in page for details).

What Type of Payment Do You Accept?

In-store, we accept all major credit cards and cash.

What Vaccination Records Do I Need to Receive Services?

Rabies vaccinations are required through federal law. After the booster and initial year is up it is required to have the rabies vaccine updated every 3 years. Bordetella and DHPP vaccines are strongly encouraged for the protection of your pet-friend and the pets of others.

Consider what the following officials say concerning rabies & vaccinations:

How Do I Book a Grooming Appointment Online?

Go to our online appointment schedule, browse for your desired appointment date then select your desired services. If you need assistance, this is a step-by-step process that we will be more than happy to help with.

What Do I Need to Do to Cancel an Appointment?

There will be a text message option or email sent to you the day before your appointment to confirm, reschedule or cancel. You can always beat us to the punch by contacting us anytime to cancel.

K9 Design FAQs

Where are You Located & What Areas Do You Serve?

K9 Design is a full service pet grooming salon. We are located right near Spanaway Lake Park in the Spanaway Village Center of Tacoma Washington next to Tractor Supply® & Safeway®.

K9 Design provides professional dog grooming services & pet care for the Tacoma city proper. Looking for professional, reliable & loving dog groomers to care for your best friend? Come over to K9 Design — located off Pacific Avenue, we are only minutes from JBLM, Lakewood, Puyallup, South Hill, Parkland, Dupont & Fife — wherever you are at: we are not too far & well-worth the trip!

What Kind of Training Do You Have?

K9 Design Grooming Salon offers you 18+ years of on-hands experience, a university education and a completed certificate from the Grooming School of Indiana.

But we don’t plan on stopping there! K9 Design future plans is to go above and beyond to become AKC certified in the non-sporting group, sporting group, long-legged Terriers and short-legged Terriers group!

Do You Have Experience with My Dog Breed?

One of our most frequently asked questions and the simple answer is: “Yes we do!”

18+ years of experience acquired from across many U.S. States has given us plenty of hands-on opportunities with dogs of all breed types.

What Are Your Different Departments?

K9 Design Grooming Salon has 7 different departments: Dog Haircuts ~ Bathing ~ Creative Designer Grooming ~ K9 Design Packages ~ Walk-Ins ~ Self-Serve ~ and Retail.

May I See Your Facility?

We encourage you take a tour through our facility via video (coming soon) or request.

What are Your Store Hours?
  • • MON – FRI:  8:00 AM – 6:00 PM
  • • WED:  8:00 AM – 5:00 PM
  • • SAT:  9:00 AM – 3:00 PM

Grooming & Services FAQs

How Much Will My Pet's Groom Cost?

This answer will vary on what service you choose, pet size, hair cleanliness & condition as well as potentially the temperament of your pet.

With K9 Design’s services and pricing, you can control the amount you want to invest in your best friend’s cleanliness and health. We provide full full bath and grooming services by appointment as well as many walk-in services.

K9 Design Grooming Salon is your one-stop-shop with doggy daycare ~ self-serve bathing ~ designer grooming ~ hair coloring ~ retail accessories and more!

Besides Brushing, Shampoo and Haircut, What Services Do You Provide?

If you want bonding time with your pet-friend we have an easy access self-serve bath with ramp that is conveniently stocked with everything you’ll need.

We offer quality goods in our retail department. Most products that we sell are the products we use everyday in our salon. Whether your dog is with us for 4 hours or 8 we provide an daycare service.

~ Click Here to See All Our Services ~

Can I Bring in My Own Shampoo?

We allow you to bring in your own shampoo for self-serve or if it’s veterinarian prescribed. If you are here for a grooming service we ask you not to bring in your own shampoo. K9 Design Grooming Salon has a variety of shampoos and ingredients to suit to the needs of your dog(s). Consider our K9 Design Packages for more information.

Do I Need to Leave My Dog All Day?

No, we only need around 3 – 4 hours to get your dog fully clean and looking awesome. If you need to leave your dog longer than 6 hours we do offer daycare services.

Do You Kennel Dry Dogs?

Depending on the tolerance of your pet, here at K9 Design we prefer to hand-dry our dog-clients but cage-drying can sometimes be required.

Can I Stay and Watch While You Groom My Dog?

Unfortunately, we don’t allow you to stay for the first visit. This is the time where we meet and get to know your dog on a friend-to-friend level.

We do all that we can to focus our attention to our dog-client when they are in our hands, and unfortunately there are many times the presence of their owner can cause unwanted dog behavior (e.g. becoming excited, nervous, protective, etc.) — and every dog is different!

After bonding and getting to know your dog and their personality, future sit-ins may be welcomed!

Looking for More Information on Dogs and Grooming?

Consider what the following professional organizations say concerning dogs and grooming hygiene:

How Often Should My Pet Be Groomed?

This varies from dog to dog and their personal life & play style. Generally, it’s suggested that your pet-friend comes in every 6 to 8 weeks.

We suggest you bring your dog in sooner if you notice any the beginning signs of matting, visible uncleanliness or if your pet just flat out smells!

How Often Does My Dog Need a Nail Trimming and Do I Need an Appointment?

This answer also varies depending on your dog breed, personal growth rate and lifestyle. We recommend that you come in every 4 weeks if your dog does not receive naturally filing from walking/hiking on coarse surfaces. With natural filing, you may only need a nail trim every 6-8 weeks.

And no appointment is necessary — we offer walk-in services for a nail trim and filing when you and your pet-friend need it.

When Should My Puppy Come In For a First Groom?

Frequently Asked Questions First Time Puppy VisitWe suggest you bring your new puppy in when they are 8 weeks or older. The correct introduction to grooming is vital for your puppy’s future behavior as well as their familiarity and happiness with the grooming hygiene process.

We take our time getting to know our pet-clients and helping them feel secure, confident and comfortable with their routine visits-to-come.

Do You Groom Cats?

Sorry for the inconvenience but we do not groom cats at this time. Our plans are to one-day open our doors up to our feline friends once we expand and create the proper atmosphere.

Can Groomers Provide Flea and Tick Treatment For My Dog?

Yes we can. No Flea Left Behind! is our tick and flea removal package. We take extra preventive measures before, during and after our thorough pest-treatment service to ensure that there really is no flea left behind!

Why Do You Need to Pluck My Dogs Ear Hair and Does It Hurt Them?

Dogs with ear-hair that continuously grows as well as dogs with drop ears are typically in need of ear-hair plucking. This hygienic care service helps protect your dog from moisture settling in their ears that can cause many types of common dog infections.

At K9 Design, we use a dog ear powder product that dries out water in their ear and the hair that’s connected to the skin. Our dog ear powder and experienced technique assists in removing your pet’s ear-hair with little to zero discomfort.