K9 Design: We are your local dog groomers here in Tacoma WA. Below mentions about how we operate and some of our salon policies. Please note that we have our full policy posted at our front desk. Read carefully and let us know if we can answer any questions that you may have.
What To Expect Before and During Your Dogs’ Visit:
We require at least 4 hours per dog (even for small chihuahua’s). This ensures that each dog gets their appropriate breaks and quality attention from each employee during their stay.
Unfortunately, we are a NO MUZZLE FACILITY and do not accept dogs that may show aggression in any form. Alongside aggression, we do not accept dogs that may be a high risk to injury due to lack of cooperation. This includes, basic handling in order to complete the groom, excessive wiggling, nipping due to brushing or grooming, non-tolerance to the blow dryer and nail trimming. If nail trimming is the only concern we would be more than happy to either exclude this service or provide 2 groomers (unless safety is a concern). Our top priorities are always the safety, happiness and stress levels for everyone: clients, employees and of course, our beloved pets. Proof of vaccinations are required in order to provide any service.
Once your dog has completed their rotation we will inform you by call or text. We ask that you please wait for our phone call before arriving to pick up. This ensures that your dog is ready. When you come to pick up, we encourage all clients to converse with us about how your pups’ day went! This would also be the time to reschedule your appointment. Here at K9 Design Grooming Salon we really do love treating your pup to a spa day! We can’t wait to see you and your precious pup!
ATTENTION NEW CLIENTS: Please have your dogs vaccination records ready. We do require them before we service your K9. You may bring them the day of your appointment or email it to firstname.lastname@example.org. Thank you!
Come Experience the K9 Design Difference!